Accra Polytechnic has been applauded for taking the extra mile in ensuring that the Senior Staffs of the Institution are fully geared up towards its transition into a Technical University.
Mr. Patrick Fiagbe, a renowned Human Resource practitioner, speaking at a day’s workshop organized by the General Administration for the Senior Staffs of the Institution under the theme “Promoting Work Ethics among the Senior Staffs in a University”
The facilitator, Mr. Fiagbe, advised participants to take advantage of the workshop and abreast themselves with skills to meet the University standards which will put them ahead of the senior staff of other Polytechnics.
He added in a touching delivery that, “It is crucial to change your mind set and adopt a new mindset towards the transition”. According to him, a transition with the old ways of doing things would not help realize what the Accra Technical University sets out to achieve.
He advised the senior staff not to allow the name Accra Technical University to be greater than them, he urged. The senior staff to grow personally, work effectively and have the right attitude towards work as the Polytechnic upgrades into a Technical University.
The essence of the transition should be felt and seen physically. “We should be able to distinguish the theory based Universities from the Technical based Universities”, he said.
Mr. Fiagbe asked the senior staff to have a new intuitional knowledge, and customer dynamics in carrying out their responsibilities. “The attitude of being selective when dealing with people from different religious, social and educational background should be discouraged.
Mr. Patrick Fiagbe, who also touched on exceptional customer service, advised the senior staff to render selfless services to their customers. According to him, these customers are the reasons why they have jobs so they should know that they are not an interruption to their job.
He urged the senior staff to erase the public notion that public workers are ineffective by changing their mindsets. Having an exceptional customer service as the Institution shift into a Technical University would be beneficial. He added that, they should be bold to resolve internal conflicts before it becomes to ensure a peaceful execution of their duties.
The Rector of the Institution advised the senior staff to take advantage of the workshop to upgrade themselves and take up the challenge ahead of them.
Also gracing the workshop is, the immediate past registrar of the University of Mines and Technology (UMaT), Mr. Emmanuel K. Bedai, he urged the senior staff to let their new work ethics reflect the new position of the Polytechnic.
He asked the first batch of the Senior Staff of Accra Polytechnic to carry on a new working ethics to reflect their new dispensation. He prompted that learning from other members would be vital in achieving the new dream.